info1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Email address, phone number, password, full name, date of birth, and country
- Identity Verification: Government-issued ID, proof of address, and selfie photos for KYC compliance
- Transaction Data: Deposit, withdrawal, and transfer history
- Communications: Support requests and correspondence
devices2. Automatically Collected Information
When you use our Service, we automatically collect:
- IP address and location data
- Device information and browser type
- Usage patterns and preferences
- Session data and cookies
settings3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Send technical notices and security alerts
- Respond to your comments, questions, and requests
share4. Information Sharing
We may share your information in the following situations:
- With your consent: When you direct us to share information
- Legal compliance: To comply with applicable law or legal process
- Service providers: With third parties who perform services on our behalf
- Business transfers: In connection with a merger, acquisition, or sale of assets
security5. Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
- 256-bit SSL encryption for data in transit
- Encrypted storage for sensitive data
- Two-factor authentication options
- Regular security audits and testing
- Access controls and employee training
schedule6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
gavel7. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
cookie8. Cookies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse cookies or indicate when one is being sent.
child_care9. Children's Privacy
Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.
update10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page and updating the "Last updated" date.
contact_support11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Through our Help Center